Frequently Asked Questions

Do you prescribe controlled substances?
We prescribe controlled substances in certain situations (e.g. buprenorphine for opioid use disorder). We do not prescribe controlled substances for chronic pain management or ADHD. We also do not prescribe benzodiazepines (e.g. alprazolam, diazepam) for chronic use. If you want to know if we will prescribe a certain medication, you can email us and ask before you make an appointment.
Do you take insurance?
We do not bill insurance companies. We can give you a receipt / superbill to submit to your insurance company for reimbursement.
Do you treat patients outside of Texas?
We only treat Texas residents and people who are visiting Texas
How do I get you my medical records?
If you have the records, you can fax them to 506-700-6425. If you would like us to request records, we will send you an email with a medical release form you can sign with your phone.
Where can I find the forms page?
What ages do you treat?
We treat patients 4 years of age and older
When will I be expected to follow-up?
Please see what we treat for specifics on when you will be expected to follow-up. If your condition is not listed, please email us, and we will let you know.
How long will my prescription(s) be written for?
Your prescription(s) will be written long enough to last you until your expected follow-up. Please see what we treat for specifics on when you will be expected to follow-up. If your condition is not listed, please email us, and we will let you know.
Can I get labs through you if I am not a patient?
Yes. See non-patient labs for more.
Can you order radiology studies (X-rays, CT scans, MRIs, etc.)?
Yes, we can order radiology studies at any radiology practice. Many radiology practices offer affordable pricing for cash-pay patients. Medmo is one example.
What is your policy on antibiotics?
Please be sure to read our policy on antibiotics for each of the following conditions before making an appointment.
Do you do referrals?
We can advise you on what type of specialist you may need to see, but we do not do referrals for health insurance plans. Insurance companies require that referrals come from doctors on their plans, and we are not on any plans.
Do you fill out paperwork for disability, jury duty, handicap tags, FMLA, work/school absence, or any other similar matters?
Typically no, but there are some cases where it may be appropriate. If you need some type of paperwork filled out, please email us and find out if we can help you before making an appointment.
How do I pay for my appointment?
You will be emailed an invoice from Stripe when the appointment is over. You can pay with a credit/debit card.